eHealth Technologies and HealtheConnections Enhance Exchange of Images; Improve Provider Efficiency and Patient Care

HIE Image Transfer Capabilities with Connected Providers Dramatically Improves the Efficiency, Cost and Quality of Care

Rochester, N.Y., February 9, 2017 – eHealth Technologies, the leading provider of image-enabled Health Information Exchange (HIE) solutions, and HealtheConnections, a Syracuse-based regional health information organization (RHIO) supporting HIE for the 11 counties of central and northern New York have teamed up to share medical images across the care provider community in a way never before possible.

Ready access to community radiology imaging studies is vital to accurately diagnose and treat patients. The sharing of imaging studies across health care providers has been costly and time-consuming requiring manual intervention for patients and providers. HealtheConnections and eHealth Technologies have enabled access to imaging studies available in its HIE for downloading and collaborative sharing with providers’ own radiology systems (referred to as PACS: A picture archiving and communication system). This capability called “Transfer-to-PACS” is designed to alleviate the inefficiencies associated with sharing imaging studies, and is now available to HealtheConnections’ users as one of a growing array of workflows offered through eHealth Connect® Image Exchange.

eHealth Technologies will be sharing more information about their eHealth Connect Image Exchange product portfolio for HIEs at HIMSS17 in Orlando, Fla., Meeting Place Room 11, Hall A.  To schedule a time to learn more, click here: http://ehealthtechnologies.com/himss17.

“Transfer-to-PACS is embedded as a core capability of the HIE, removing time-consuming manual steps needed to access, download and share images amongst providers,” stated Gary Larson, Executive Vice President & General Manager, HIE Solutions, eHealth Technologies.

By embedding image exchange within HIE services, HealtheConnections provides hospitals and imaging centers with access to all imaging studies for patients across Central New York. Radiologists and support staff are able to access the HIE and select external studies of interest with a single click, seamlessly reconciling and transferring information into their own PACS.

eHealth Connect® Image Exchange Transfer-to-PACS, when embedded within the HIE, offers numerous benefits:

  • Greater automation and more efficient workflows are realized through fully automated request, receipt, approval and reconciliation of imaging studies that are transferred.
  • Patient identities across all participating locations are managed in the background by the HIE, reducing the possibility of confusion or error.
  • A clear determination as to whether caregivers are authorized and patients have consented is made based on securely managed information in the HIE.

“We receive 200,000+ imaging studies a month from 29 hospitals and independent radiology centers. The ability to review, share and – now download – imaging studies is a valued service to our providers.  It improves efficiency, resulting in better patient care,” said Rob Hack, President and CEO of HealtheConnections.

“Since implementing Transfer-to- PACS, our workflow has become more efficient than ever,” said Obie Burger of K&A Radiologic Technology Services Inc. “There is no more time wasted while waiting around for images to be sent to our office on discs. Instead, we can pull up prior results in the HIE and compare them immediately to the new images—it must save me three hours per day.  This has made such a tremendous positive impact on the quality of care we provide to our patients.”

About eHealth Technologies™

eHealth Technologies is the leading provider of referral solutions, serving over half of the nation’s top 100 hospitals, including 14 of the top 20 U.S. News & World Report Honor Roll Hospitals for 2016-2017, and leading HIEs across the US. The company’s eHealth Connect® solutions enhance patient and physician satisfaction by streamlining care transitions and assuring physicians have the right information to care for their patients. eHealth Connect® Image Exchange enables HIE subscribers access to full diagnostic quality medical records in the context of the patient record.  Visit www.eHealthTechnologies.com. Follow us on Twitter, Facebook and LinkedIn.

About HealtheConnections

HealtheConnections (pronounced “healthy connections”) delivers trusted and valued services, which support health care transformation and efficiency initiatives focused on achieving the triple aim of better care, better population health and lower health care costs. HealtheConnections provides health information exchange (HIE) services* and population health improvement support services for the 11 counties of the Central New York region. The name HealtheConnections represents our commitment to engage and collaborate with health care physicians, hospitals, public health, mental and behavior health and human services, and other health care providing entities, insurers, businesses and consumers to deliver regionally valued services and initiatives that support New York state’s health information exchange and population health improvement agendas. *HealtheConnections is accredited by NYS Department of Health as a qualified participant of the State Health Information Network of New York (SHIN-NY).