News

Knowing When to Request Which Records for Referred Patients

November 19, 2019

eHealth Technologies blog: Liz Butt, Customer Success Manager, eHealth Technologies Often when working with a hospital or other care center to understand its workflow for referred patients, we encounter hesitation  when asking teams to provide a list of records needed to Read More »

Understanding the Value of Patient Satisfaction Measures

November 5, 2019

eHealth Technologies blog: Jan Tabor, Clinical Optimization Consultant, eHealth Technologies Patient satisfaction is the key to patient loyalty. Gathering feedback that promotes an understanding of areas for improved care is critical to keeping referral pipelines strong. For many years, hospitals and Read More »

How Employee Engagement Shapes Customer Service

October 8, 2019

eHealth Technologies blog: Michelle Halloran, VP of Human Resources and Laura DiNatale, Director of Talent Development, eHealth Technologies 5 Ways to Engage with Employees A company’s employees can be their best ambassadors. They are like family—they know your strengths and see your Read More »