Rochester, N.Y., November 4, 2014 – eHealth Technologies, the leading provider of continuity of care solutions, announced today, that Massachusetts General Hospital has selected the innovative eHealth Connect® Referral Pathways™ solution to streamline external medical record and image collection, engage referring physicians, and gain insight into the full continuity of care lifecycle for their patients.
“We are thrilled to empower such a gold standard care delivery organization as Massachusetts General Hospital with our eHealth Connect Referral Pathways solution,” stated Ken Rosenfeld, Founder and CEO of eHealth Technologies. “Massachusetts General Hospitals’ clinicians can optimize their clinical workflow, experiencing reduced workloads, and have the ability to communicate directly with their referring network. Assuring that physicians have the right information to treat patients, right when it is needed is a critical aspect of delivering the world-class care that is associated with Massachusetts General Hospital.”
eHealth Technologies’ Referral Pathways solution provides a modern, user friendly and integrated solution designed to enable a 360° view of the referred patient. At-a-glance web-based dashboards provide views of the key performance indicators within the enterprise resulting in valuable insight into referral data. More importantly, eHealth Technologies’ professional staff carries out the task of gathering, digitizing, indexing, and delivering outside patient records or images.
“At Massachusetts General Hospital we continually strive to deliver quality patient care while optimizing our clinician’s workflow,” said Melanie Cassamas, MHA, Program Director of the MGH/MGPO Referral Management Office. “Our goal has been to improve the continuity of care lifecycle while providing the best possible patient experience.”
eHealth Technologies coined the phrase Empty Folder Syndrome™. This syndrome is typical in most institutions where the patient is charged with obtaining their own records and images to be delivered to the clinician at the initial visit. Unfortunately, in this scenario, the patient expectations are not met and valuable clinician time is spent on nothing more than an expensive meet and greet. By co-sourcing with eHealth Technologies, the patient’s history is obtained before the initial visit allowing the clinician to devise a treatment plan resulting in optimization of the clinician’s workflow and drastically improving the patient experience.
About eHealth Technologies™
eHealth Technologies is the leading provider of continuity of care solutions, serving leading health information exchanges (HIEs) and over half of the nation’s top 100 hospitals, including 13 of the top 18 U.S. News & World Report Honor Roll Hospitals for 2013-2014. The company’s eHealth Connect® Referral Pathways™ solution enhances patient and physician satisfaction by streamlining transitions of care, and assuring physicians have the right healthcare information to care for their patients, right when they need it. For more information, follow us @eHealthTec and visit www.https://ehealthtechnologies.com/.