Executive Team and Board
Executive Team
Jeff Markin
Michael Sciortino, Esq.
Shiv Bhatia
Michelle L. Halloran
James Norman
Michelle Donowsky
Kathleen Dutton-Fanning
Liz Butt
Matthew Hanley
Jeff Markin
Chief Executive Officer
Jeff brings extensive experience in health care and general business management. In the 26 years he spent at Eastman Kodak, he held positions in manufacturing, R&D, product-line management, regional general management and divisional general management, including leading Eastman Kodak’s healthcare information technology group as a corporate officer.
Prior to joining eHealth Technologies, Jeff was a Vice President and COO of Bio-Optronics a leading Healthcare Information technology company focused specifically on workflow optimization. His responsibilities included building the support and services team as well as directing the roadmap and commercialization of their flagship CTMS product. He also served as the President and CEO of the Rochester-based imaging Contract Research Organization (CRO), VirtualScopics, for eight years, where he guided the company through significant growth in revenue and profitability.
Jeff is a member of the Deans Advisory Board for the College of Engineering and the Chairman’s Advisory Board for the Department of Biomedical Engineering at the State University of New York at Buffalo. He received his MBA from the University of Rochester, William E. Simon Graduate School of Business, and holds a Bachelor of Applied Science in Industrial Engineering from the State University of New York at Buffalo. In his spare time, he enjoys spending time with his family and is an avid runner.
Michael A. Sciortino, Esq.
Chief General Counsel, Chief Privacy Officer
Michael assists eHealth Technologies with its general corporate legal matters, contract negotiations, and ensuring its compliance with federal and state health privacy and security laws. Michael is also in private practice as a trial lawyer and has represented individuals with personal injuries, labor or employment disputes, business entities in healthcare law, commercial and corporate litigation, municipalities, and criminal defense, all in state and federal court. In addition, Michael is currently a judge of the Parma Town Court in Monroe County, an acting city court judge in Rochester City Court, a judge in Rochester Teen Court and is currently a trustee and past-president of the Monroe County Magistrates Association. Michael is also an arbitrator with the Better Business Bureau where he assists in the resolution of commercial disputes between businesses and consumers.
Rick Travers
Chief Technology Officer
Rick oversees and grows all aspects of technology at eHealth Technologies, creating a roadmap to drive strategies that provide secure and innovate solutions for our customers.
In his extensive experience, Rick has been instrumental in building strong teams that work together to solve complex technical issues through inventive solutions. His creativity and focus have led to the development of reliable, secure, innovative IT solutions that offer new opportunities for customer growth and satisfaction and improve the efficiency and quality of healthcare systems.
Prior to joining eHealth Technologies, he served as Chief Technology Officer at Medicine-On-Time. He has also held several IT positions in the healthcare, health insurance and pharmaceutical fields, as well as the banking and transportation industries.
As the chair of HealtheLink’s Enterprise Architecture Sub-Committee from 2005 to 2009, Rick helped position the company to exchange clinical health information by leading evaluation of the Health Information Exchange (HIE) software.
A US Airforce Veteran, Rick has a bachelor’s in Management Information Systems.
Rick has two grown daughters and lives in Syracuse with his wife.
Shiv Bhatia
Chief Operating Officer
Shiv Bhatia oversees the Operations Team and guides business strategies and operating plans at eHealth Technologies. In his role, he provides new insights into process and quality improvement, customer satisfaction improvement, business transformation and growth initiatives.
Shiv has two decades of experience driving client satisfaction and business growth within culturally diverse, global environments. He has held leadership positions in operations & business development at multiple healthcare services and software solutions companies. During this period, he managed client related growth for large National health plans. Prior to entering the corporate sector, Shiv served in the military, retiring as Major.
He holds an MBA in Healthcare Management, and MS in Strategic Studies & International Operations, an MS in Military Science and Technology and a BS in Physics and Math. He is a Certified Six Sigma Black Belt and an AHIP Managed Healthcare Professional.
Gary Larson
Executive Vice President, General Manager, HIE Solutions
Gary has been a leader in the healthcare industry for over 20 years, with broad executive management experience in healthcare imaging and information technologies. Prior to joining eHealth Technologies, he was Senior Vice President at Misys Healthcare Systems, where he presided over their Homecare business. Previously, he held a number of key executive management positions with Eastman Kodak’s Health Imaging and Healthcare IT businesses, including leading Kodak’s participation in England’s National Programme for IT Connecting for Health initiative from 2004 through 2006. He also held the post of President and CEO of Cemax-Icon, a PACS company in northern California, as well as prior management positions with Imation Medical Imaging Systems and 3M’s Medical Imaging Systems businesses. Mr. Larson holds a Bachelor of Science degree in Mechanical Engineering from Iowa State University as well as an MBA from the University of Minnesota.
James Norman
Vice President of Engineering, James Norman
James leads IT and Engineering at eHealth Technologies. He oversees the development and delivery of the technology vision, roadmap, architectural strategy, and execution of IT solutions. He is passionate about creating digital experiences that are feature-rich, performant, secure and enhance overall customer usability. Within eHealth, James will guide operational excellence and strategic advancement of technology for both internal teams and external audiences.
James brings a wealth of experience in delivering enterprise-scale technology solutions in highly regulated industries with an emphasis in healthcare. Prior to joining eHealth Technologies, he held leadership positions for over 15 years at UnitedHealth Group and Optum, where he led global clinical technology teams and drove digital transformation initiatives.
James received a business degree from Bethel University and furthered his education with master’s courses in software management at St. Thomas University. An active community volunteer, in his free time James enjoys fishing, camping, skiing, and hiking with his family.
Michelle L. Halloran, SPHR
Vice President of Human Resources and Corporate Compliance
Michelle graduated from State University of Geneseo with a Bachelors’ Degree in Accounting and proceeded to work for The Arc of Monroe County in various Finance positions until she graduated from the Rochester Institute of Technology with a Masters’ in Career and Human Resources Development. Since attaining her Masters’ Michelle earned her Senior Professional in Human Resource certification with Society of Human Resource Management and was in several Human Resources roles at The Arc of Monroe responsible for recruitment, benefits, employee relations/performance, management training, metric analysis, and HR compliance. In addition to GVSHRM Diversity Council, she also volunteers at Mary Cariola Children’s center and the Rochester Childfirst Network as a member of the Board of Directors for both. Michelle is immediate past Chair of the Human Resources Committee for Mary Cariola Children’s Center in addition to volunteering for the Human Resources Committee at Big Brothers and Big Sisters and chairing the Personnel Committee for Rochester Childfirst Network.
Michelle Donowsky, RT(T)
Executive Director of Clinical Optimization
Michelle brings over 25 years of clinical experience to her role. She plays an integral role in engaging with customers to understand their workflows and clinical needs, to execute a successful implementation of eHealth Technologies’ solutions. In addition, Michelle works closely with IT and R&D to drive software enhancement solutions/processes and new product development. Michelle’s background includes several roles at Eastman Kodak Company/Carestream Health including Worldwide Training Manager, Digital Imaging, and Worldwide Clinical Development Manager for the Kodak Oncology Business segment. She is also the founding partner of Onconcepts, LLC, a company specializing in international sales of radiation oncology imaging and QA equipment. Michelle received her degree in Radiation Therapy from the SUNY Health Science Center and worked in the field for 16 years, spending the majority of that time within the University of Rochester Health Network. Michelle’s ties to the world of oncology extend to her work with cancer related charities and hospice volunteer work.
Kathleen Dutton-Fanning
Director of Marketing
Kathleen has over 20 years of experience in healthcare marketing and communications and specializes in strategic planning. As Director of Marketing she works closely with the Sales, Customer Success, and the senior leadership team to develop strategies for lead generation, sales growth, and brand visibility. Prior to joining eHealth Technologies, Kathleen was Director of Marketing at Rochester Regional Health/Unity Health System focusing on consumer marketing campaigns to build brand identity and drive volume for multiple service lines including oncology, neurosciences, surgery, and primary care. Kathleen’s background also includes developing and managing integrated marketing campaigns for several business-to-business clients on the agency side including CooperVision and Johnson & Johnson Ortho-Clinical Diagnostics. She holds a B.S. in Communications and Sociology from the State University of New York at Fredonia.
Liz Butt
Director of Customer Success
Liz has dedicated her career to creating successful outcomes for both customers and employees at eHealth Technologies. Beginning as a Customer Support specialist in Operations in 2011, Liz understands the growing and ever-changing needs of eHealth Technologies’ closest partners and is able to troubleshoot to implement solutions that achieve the highest level of satisfaction. Liz previously held positions as an Operations Team Leader, Director of Employee Engagement, and Customer Success Manager at eHealth Technologies. She brings a workflow perspective to every project, helping to achieve realistic and sustainable results. In addition to problem-solving expertise, Liz is forward thinking and proactively seeks new ways to create positive customer experiences. Liz resides in Irondequoit and serves as Vice Chair on the Junior Board of Young Professionals for the Society for the Protection and Care of Children.
Matthew Hanley
Controller
Matt joined eHealth Technologies in July 2019 as Controller and is responsible for all finance and accounting operations. Matt has more than a decade of experience in both accounting and financial planning and analysis having held roles of increasing responsibility at global, multi-business corporations including Carestream Health and Novanta. In these roles, Matt worked with senior leadership to analyze financial risks and opportunities and use these indicators to drive improved business performance. Prior to Matt’s corporate experience, he was at DeJoy, Knauf & Blood, where he served as an Assurance Manager for large and mid-sized private companies. Matt holds a Bachelor of Science in Accounting degree from SUNY Brockport and is a Certified Public Accountant in the State of New York.
Board
Mirza Baig
Raheel Zia
Mirza Baig
Founding Partner, Aldrich Capital Partners
Mirza Baig is the founding Partner of ACP. As a serial entrepreneur and investor in healthcare and technology, he has been involved in scaling operations and growing sales to build large businesses that have enjoyed successful outcomes.
As a co-founder of Imaging Advantage, Legal Advantage and Tech Fetch, he built these companies from zero revenues and sub-10 employees to well over $100mm in revenues, and over five hundred employees globally.
Raheel Zia
Founding Partner, Aldrich Capital Partners
Prior to co-founding ACP, Mr. Raheel (“Raz”) Zia was a Managing Director in the Principal Investment Area of Goldman, Sachs & Co. based in San Francisco, where he helped launch the Growth Equity investing practice. Over the course of his private equity investing career, he has been responsible for over $480mm in equity investments in growing technology companies, resulting in numerous successful outcomes in the form of Initial Public Offerings, Strategic Sales and other Liquidity events.
He has worked extensively with growing, entrepreneurial businesses and helped many executives and entrepreneurs attain their growth objectives, supporting management in areas such as sales & marketing, international expansion, acquisitions, new product launches and R&D.